Customer Terms & Conditions

The rules and guidelines that govern your use of the Claimit platform.

Effective Date: June 2026
01

Acceptance of Terms

By downloading, accessing, or using Claimit, users agree to comply with these Terms & Conditions.

If users do not agree, they should discontinue use of the platform.

02

About Claimit

Claimit is a hyper-local digital platform offering:

  • Rewards
  • Cashback
  • Merchant Discounts
  • Nearby Deals
  • Advertising Services
  • Local Classifieds

Claimit acts as a technology platform connecting customers and participating businesses.

03

User Eligibility

Users must provide accurate information during registration.

Users are responsible for maintaining account confidentiality and device security.

Claimit is intended only for users who are at least 18 years of age, or the minimum age permitted under applicable laws.

04

Reward Zone Terms

At participating Reward Zone businesses:

  • Users may receive reward points based on eligible bill values.
  • Users may receive cashback based on promotional terms.
  • Rewards are subject to verification and approval.

Claimit reserves the right to modify or discontinue reward programs.

4A

Reward Point Disclaimer

Reward Points provided through Claimit are promotional loyalty benefits.

  • Do not constitute cash.
  • Are not legal tender.
  • Are not transferable unless specifically permitted.
  • Cannot be exchanged for money except through approved platform promotions.

Note: Claimit reserves the right to modify, suspend, or discontinue reward programs at its discretion.

05

Redeem Zone Terms

At participating Redeem Zone businesses:

  • Merchants independently decide discount percentages.
  • Discounts are subject to merchant participation and validity.
  • Customers must present valid Claimit eligibility screens where applicable.

Claimit is not responsible for merchant refusal outside agreed platform conditions.

06

Cashback Terms

Cashback may:

  • Require minimum thresholds.
  • Require account verification.
  • Be credited to wallets before transfer.
  • Be modified under promotional campaigns.

Claimit reserves the right to investigate suspicious activity before cashback release.

07

Bill Submission Rules

Users agree:

  • Not to upload duplicate bills.
  • Not to manipulate or edit bills.
  • Not to submit fake transactions.

Fraudulent activity may result in:

  • Cancellation of rewards.
  • Account suspension.
  • Permanent ban.
  • Legal action where applicable.
08

Merchant Listings & Advertisements

Businesses are responsible for the accuracy of:

  • Offers
  • Descriptions
  • Pricing
  • Contact Details
  • Advertisements

Claimit does not guarantee merchant products or services.

09

Nearby Deals & Notifications

Nearby deals and notifications may depend on:

  • Location Access
  • User Preferences
  • Merchant Participation
  • Availability

Claimit does not guarantee continuous availability of offers.

10

Local Classifieds

Users are solely responsible for transactions conducted through classifieds.

Claimit is not responsible for:

  • Product Quality
  • Delivery Disputes
  • Payment Disputes
  • Third-Party Transactions

Users are advised to verify independently before transactions.

11

Intellectual Property

All Claimit branding, logos, software, content, and designs are protected intellectual property.

Unauthorized copying or misuse is prohibited.

12

Limitation of Liability

Claimit shall not be liable for:

  • Merchant Disputes
  • Service Interruptions
  • Indirect Losses
  • Technical Issues
  • Third-Party Failures
  • Unauthorized Access Beyond Reasonable Control
13

Account Suspension

Claimit reserves the right to suspend or terminate accounts for:

  • Fraudulent Activity
  • Misuse of Rewards
  • Abusive Behaviour
  • Policy Violations
14

Changes to Terms

Claimit may modify these Terms & Conditions at any time.

Updated terms will be published through the app or website.

15

Governing Law

Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the courts located in Chennai, Tamil Nadu, India.

Chennai, Tamil Nadu, India
16

Contact Information

For Terms and Conditions-related concerns:

support@claimitapp.in

www.claimitapp.in